Terms and conditions

Please read these Terms and Conditions carefully before using our website, products, or services. These Terms and Conditions govern your access to and use of the Hypeclip.com website and outline your rights and obligations when using our services. By accessing or using our website, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these Terms and Conditions, you may not access the website or use our services.

  1. Use of Website

1.1 Eligibility

You must be at least 18 years old or the age of legal majority in your jurisdiction to access or use our website and services. By accessing or using our website, you represent and warrant that you meet these eligibility requirements.

1.2 License

Subject to your compliance with these Terms and Conditions, we grant you a limited, non-exclusive, non-transferable, and revocable license to access and use our website for personal, non-commercial purposes. You may not use our website for any other purpose without our prior written consent.

1.3 Prohibited

Conduct When using our website, you agree not to:

  • Violate any applicable laws, regulations, or third-party rights.
  • Engage in unauthorized access to our systems or interfere with the proper functioning of our website.
  • Use our website to transmit or distribute any viruses, malware, or other harmful computer code.
  • Collect or harvest any personally identifiable information from our website without our consent.
  • Use our website for any fraudulent or illegal activities.
  1. Intellectual Property

2.1 Ownership

All content and materials available on our website, including but not limited to text, graphics, logos, icons, images, audio clips, and software, are the property of Hypeclip.com or its licensors and are protected by intellectual property laws. You may not use, reproduce, modify, or distribute any content from our website without our prior written consent.

2.2 Trademarks

Hypeclip.com, the Hypeclip logo, and any other product or service names, slogans, or logos displayed on our website are trademarks or registered trademarks of Hypeclip.com. You may not use any of these trademarks without our prior written permission.

  1. Third-Party Links

Our website may contain links to third-party websites or services that are not owned or controlled by Hypeclip.com. We do not endorse or assume any responsibility for the content, privacy practices, or activities of these third-party websites. You access and use these third-party websites at your own risk.

  1. Limitation of Liability

To the maximum extent permitted by applicable law, Hypeclip.com and its directors, officers, employees, agents, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities, arising out of or in connection with your use of our website or services.

  1. Indemnification

You agree to indemnify and hold harmless Hypeclip.com and its directors, officers, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, or expenses, including reasonable attorneys’ fees and costs, arising out of or in connection with your use of our website or any violation of these Terms and Conditions.

  1. Severability

If any provision of these Terms and Conditions is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.

  1. Product Warranty

8.1 Warranty Duration

The warranty for our products, including the Dobot Nova 5 robot, CCbox, and controller, is valid for a period of 15 months from the date of purchase.

8.2 Scope of Warranty

This warranty covers the Dobot Nova 5 robot, CCbox, and controller. For other minor items, please contact us to inquire about specific coverage.

8.3 Exclusions from Warranty

Damages resulting from user mishandling during transportation or other forms of misuse are not covered by this warranty.

8.4 Warranty Claim Process

  • In the event that you encounter any issues with your product, please promptly contact us via our dedicated support email: [email protected]. We kindly request that you provide a comprehensive description of the issue you’re experiencing.
  • Our proficient support team will diligently review your case, and in certain instances, it may be necessary to liaise with the manufacturer, Dobot, for further guidance.
  • In cooperation with Dobot, we will determine the most suitable resolution for your case, which may involve sending the product to Dobot for repair or evaluation.

8.5 Shipping Costs

  • For the first warranty claim, we will cover the shipping expenses.
  • For subsequent claims, customers may be responsible for the associated shipping costs.

8.6 Required Documentation

  • To expedite the processing of your warranty claim effectively, we strongly recommend providing the following documentation:
    • Photographs or videos depicting the defective product.
    • The product’s serial number.
    • A copy of the purchase invoice or the email address used for the purchase. If you recall your username and possess access to these details, we can conduct a review with less detailed information.

8.7 Processing Time

It is important to note that, due to the substantial size and weight of our products, shipping may require several weeks.
Note: This warranty applies exclusively to products acquired through our website. For additional warranty particulars or information regarding other products, kindly refer to the respective product purchase page on our website.

  1. Changes to the Terms and Conditions

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Any changes will be effective immediately upon posting the revised Terms and Conditions on our website. Your continued use of our website after the posting of any changes constitutes your acceptance of those changes.

  1. Contact Us

If you have any questions, concerns, or requests regarding these Terms and Conditions, please contact us at [email protected]

These Terms and Conditions constitute the entire agreement between you and Hypeclip.com regarding your use of our website and services and supersede any prior agreements or understandings, whether written or oral. By using our website, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.